01
Describe the symptoms
We ask which fixtures are slow, when the problem began, and whether several drains are affected. A single sink points us toward a branch line; bubbling toilets or backups at multiple fixtures suggest a main sewer issue. This first conversation takes only a few minutes and helps us bring the right equipment.
02
Inspect and access
Our technician checks the affected fixtures and locates a suitable cleanout or access point. We protect the work area and assess pipe material and visible conditions before feeding a cable. This step usually takes 10-20 minutes, depending on access and whether the blockage affects one fixture or several.
03
Clear the blockage
We run a drain snake through the line with a cutting head selected for the obstruction. The cable breaks through hair, grease, soft buildup, or small root growth while the technician controls its travel. A typical accessible clog takes about 30-90 minutes to clear; extensive buildup takes longer.
04
Check the line
After clearing, we run water and confirm that the fixture drains without rising or backing up. If symptoms point to damage or recurring root intrusion, we can use a camera inspection to view the pipe interior. You see the distinction between a cleared blockage and a line that needs repair.
05
Review next steps
We explain what caused the restriction, what the test showed, and how to reduce repeat clogs. If the camera shows a broken or displaced section, we discuss repair options rather than repeatedly clearing the same spot. Before work, we provide upfront pricing for the recommended service.