When you call, submit a form, or contact us, we may collect your name, phone number, email address, service address, and the details you share about your plumbing needs.
Our website may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.
We use your information to respond to your questions, arrange or provide plumbing service, communicate about your request, and maintain our business records.
We may also use website information to understand how visitors use our site, improve its content and performance, and protect the site from misuse.
Our website may use cookies and similar technologies to remember preferences, support site features, and understand website activity.
You can adjust your browser settings to block or delete cookies. Some website features may not work as intended if you disable them.
We may use analytics or other website services provided by third parties to measure site traffic and improve our online experience.
These providers may collect information through cookies or similar technologies under their own privacy practices. Their handling of data is governed by their respective policies.
We do not sell your personal information. We share it with service providers who help us operate our website, manage communications, or support our business, and only as needed for those purposes.
We may also disclose information when required by law, to respond to a valid legal request, or to protect the rights, safety, and security of our customers, business, or others.
We keep personal information for as long as needed to respond to your request, provide service, maintain business records, meet legal obligations, and resolve disputes.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
We use reasonable safeguards to protect information we hold from unauthorized access, loss, misuse, or disclosure.
No method of sending or storing information online is completely secure. We work to protect your information, but cannot guarantee absolute security.
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to certain uses.
To make a privacy request, contact us using the details below. We may need to verify your identity before responding.
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided us with personal information, contact us and we will take reasonable steps to address it.
We may update this policy as our website, services, or privacy practices change. When we do, we will post the revised policy on this page and update the effective date.